At Coaching with Emma, I understand that life can be unpredictable. To ensure fairness and clarity for both of us, please review the following cancellation policy:
Rescheduling or Cancelling Appointments
– You may cancel or reschedule your session with at least 24 hours’ notice at no cost.
– Cancellations made less than 24 hours before the session will be charged 50% of the session fee.
– If you miss a session without notice, the full session fee will be charged.
How to Cancel or Reschedule
– You can contact me by email or phone/text to cancel or reschedule.
– I will always do my best to accommodate changes where possible.
Running Late?
– If you’re running late, please let me know. I will hold your session time for up to 15 minutes.
– If you arrive late, we will continue with the remaining session time, but it may not be extended due to scheduling.
In Case of Emergency
– I understand that emergencies happen. If something truly unforeseen occurs, please let me know as soon as possible, and I will treat your situation with compassion and flexibility.
– If I needed to cancel an appointment at any time it would be rescheduled to the next available slot suitable for both parties
